Electronic Document and Records Management (EDRM) refers to the recordkeeping systems used in large organisations to manage documents, from creation to retention or destruction.

Management of documents and records is a significant undertaking. Poor management can seriously hamper the conduct of business, lead to inefficient practices, lowered productivity and put an organisation at risk of regulatory non-compliance.

Quality management of documents and records results in efficient work practices, clearer communication and reporting and can help mitigate the risks associated with accountability and compliance.

Advances in the document and records management environment over the last decade have led to the pervasive use of electronic systems and the increasing use of outsourcing, dramatically changing the way businesses need to approach their EDRM.

A clear document and records strategy and management plan will ensure information and knowledge is retained, and used to maximum advantage.

Votar Partners can assist your organisation to review all aspects of document and records usage and build a best practices template for their ongoing management. Our services and experience in this area include, but are not limited to:

• Review of current records management operations
• Analysis of strategic business information needs
• Solutions recommendations
• Development of information management plans
• Business process mapping, analysis and redesign of records management procedures to ensure compliance with the Australian Standard AS/ISO 15489 Records Management
• Records and document management systems procurement
• Information audits
• Archive management and disposal scheduling
• Project and change management.